Effective Date: June 2, 2026
Hope-Wellness Centers (“Hope-Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information and protected health information (“PHI”). This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, mobile applications, patient portals, communications, and related services.
This Privacy Policy is intended to comply with applicable United States privacy laws, HIPAA (Health Insurance Portability and Accountability Act), Apple App Store Review Guidelines, and Google Play Developer Program Policies.
Hope-Wellness Centers
209 N Buxton St.
Indianola, Iowa 50125
Phone: 630-344-3922
Email: gethealthy@hope-wellnesscenters.com
We may collect the following categories of information:
When you use our website or mobile applications, we may automatically collect:
Depending on the features used, our mobile applications may request access to:
These permissions are only used to support app functionality and may be disabled through your device settings.
We use collected information to:
Hope-Wellness Centers takes the privacy and security of your Protected Health Information (“PHI”) seriously.
We implement administrative, physical, and technical safeguards designed to protect electronic protected health information (“ePHI”) in accordance with HIPAA Security Rule requirements.
We limit access to PHI to authorized personnel and service providers who require access to perform legitimate healthcare or operational functions.
Where applicable, our vendors and service providers may operate under Business Associate Agreements (“BAAs”) as required by HIPAA.
We do not sell your personal or medical information.
We may share information in the following circumstances:
With healthcare providers, laboratories, pharmacies, nutrition professionals, telehealth providers, and related healthcare entities involved in your care.
With third-party vendors that assist us with:
These providers are contractually required to safeguard information appropriately.
We may disclose information if required by:
Information may be transferred in connection with a merger, acquisition, restructuring, or sale of assets.
Our mobile applications may collect certain information automatically to improve app performance, stability, and user experience.
We may use third-party tools such as:
These tools may collect anonymized or aggregated usage information.
If enabled, we may send notifications regarding:
You may disable notifications through your device settings.
We retain information only as long as necessary to:
Healthcare-related records may be retained for periods required under federal or state law.
We implement commercially reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction, including:
However, no method of electronic transmission or storage is completely secure.
Our website may use cookies and similar technologies to:
Users may adjust browser settings to disable cookies, though certain website functions may be limited.
Depending on your jurisdiction, you may have rights to:
Requests may be submitted to:
gethealthy@hope-wellnesscenters.com
Our services are not directed toward children under the age of 13 without parental or guardian involvement.
We do not knowingly collect personal information from children in violation of applicable laws.
Our website or applications may contain links to third-party services or websites. We are not responsible for the privacy practices or content of third-party platforms.
Users should review the privacy policies of those third parties independently.
Our services are intended for users located in the United States. If you access our services from outside the United States, you understand that information may be processed and stored in the United States.
We may update this Privacy Policy periodically.
Changes will become effective upon posting the updated policy with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or your privacy rights, please contact:
Hope-Wellness Centers
209 N Buxton St.
Indianola, Iowa 50125
Phone: 630-344-3922
Email: gethealthy@hope-wellnesscenters.com